The Realtor® Association of Greater Fort Lauderdale, Inc. The Realtor® Association of Greater Fort Lauderdale, Inc.Microsoft is releasing an optional IE update on Tuesday, April 11th that will change some of the behavior of MLXchange.
The change in behavior will show up as an additional dialog window requiring the end-user to manually activate the Active-X controls before usage. MLXchange areas affected by the change are Listing Maintenance, Image Submission and Statistical Reports.
First American MLS Solutions recommends end-users do NOT download the option upgrade (KB912945).
If the download has been completed, follow the instructions provided below to override the changes made by the IE Update:
Search engines use different approaches to search engine placement and some are on a fee basis. Most search engines use automated searching features called spiders to hunt for keywords on Web pages. They then rank the results based on how many times they find the chosen keyword on a page. To help consumers find you, you need to understand how they search the Web and apply keywords in your Agent Web Page found under Domain Setup > Advanced Option. You can enter up to 10 keywords or phrases separated by commas. Keywords can also appear in the text or within links in your Web pages. To identify keywords, think what words or phrases customers (your target audience) will use to describe your service and product. Again, marketing your Web site address is the key to leads.
If you are running Windows NT/2000/XP you need to log into the computer as the Administrator at least one time in order to download the "new" MLXchange files. If you are in an office environment, contact your office PC support technician for assistance.
With PC emulators like Virtual PC, MLXchange can be made to work on a Mac. However, Macs are not supported by Interealty.
You can access MLXchange directly by going to www.r-world.com and clicking on the MLXchange logo. You can also typing in sef.mlxchange.com into Internet Explorer's address field. Do not type in the "www" beforehand. You must have Internet Explorer version 6.0 Service Pack 2 or higher to access MLXchange. Your MLXchange login (Public ID/Private ID) is the same as your Stellar login.
In MLXchange, these are called Advanced Search Options. These options offer the user additional flexibility when searching. For Example, when using 'starts with' and 'contains' searching for a Street Search using Starts With Coral will find all streets such as Coral, Coral Reef, Coralwood, etc. The Contains option allows you to search for a name containing a certain word regardless of what other words are in the name. For Example Contains Cypress would be effective in finding streets or subdivisions like The Cypress or Cypress Phase 2. If your drop downs are not visible, turn them on by clicking 'Show advance Search Options' on the bottom right.
Any search field may be added to any search template using the Quick Add to Search button located at the bottom of the Search Screen. After clicking, the Available Data Fields box will open and allow you to select the search field(s) needed. Click on each desired search field and then click on the Add button. This new search criteria field(s) will now appear at the bottom of the search template. Be sure and Save the Search if you wish to use it again. Alternatively, to create or modify search templates use the Action Bar and select Template Manager. This will allow you to define your preferred search criteria fields and place them in a specific order for easy access later.
Many of the advanced features in MLXchange, such as the multi-level sorting, filtering, thumbnail views, etc., use ActiveX technology, which is currently only available in Internet Explorer.
Yes you can export and save images, tax or listing data in a comma or tab delimited file for use in third party software. Simply perform a search, select the appropriate records for exporting from the Results Screen and then select Export using the Action Bar and click on the green arrow for Go. Follow the steps to save the file to your PC (saving it to your Desktop makes it easier to find later). You can then import or open that file by using the import/insert file feature in the third party software program. Another easy alternative is to right click on the new data file icon on your Desktop, select Open With and then Choose Program. Export limits do apply.
If your search operators are not visible, turn them on by clicking ?Show Operators? or ?Show Advanced Operators? located in the bottom of the MLX or Tax Search Screens. The search operators vary based on the search criteria field and let you narrow your search using Equals, Equals All, Not Equal, Minimum, Maximum or Between. Minimum means no less than as in a minimum of 3 baths or more and Maximum means no greater than as in a maximum price of $200,000.
A saved search allows you to add criteria in the search fields and save them to run again later. Only saved searches can be associated to a client and/or used for Prospecting notification.
Foreclosures must be among your search criteria. To add it to any Search Template while in Listing Search, click the Quick Add to Search at the bottom left of the Search Template. Select and click on the field labeled Special Instructions, and then select and add Foreclosures.
Click on Listing Search, from the Search Type drop down box select Cross Property (XPROP) and input your criteria and then click Results. Keep in mind that the Cross Property search fields and the fields that will appear on the one-liner report (grid view) from the Results Screen are limited to certain common fields among cross property types.
Click on Listing Search, from the Search Type drop down box select Member or Office. Search by agent or office information by using the name or ID if known. Click on Results or Details to view the contact information displayed within the report.
If your search operators are not visible, turn them on by clicking ?Show Operators? or ?Show Advanced Operators? located in the bottom of the MLX or Tax Search Screens. The search operators vary based on the search criteria field and let you narrow your search using Equals, Equals All, Not Equal, Minimum, Maximum or Between. Minimum means no less than as in a minimum of 3 baths or more and Maximum means no greater than as in a maximum price of $200,000.
In MLXchange use the search operators of ?starts with? and ?contains? instead of an asterisk. For example, a Street Search using Starts With ? Coral will find all streets such as Coral, Coral Reef, Coralwood, etc. The asterisk used in Stellar is not functional in MLXchange. If your operators are not visible, turn them on by clicking ?Show Operators? or ?Show Advanced Operators? located in the bottom of the MLX or Tax Search Screens
Click on Listing Search, from the Search Type drop down box select Member. Search by agent information by using the last name and first name. Click on Results or Details to view the agent?s email address displayed within the agent information report.
Yes, in addition to setting up a single report as your default to display on the Detail View, you can also define up to 6 of your favorite standard or custom reports to display as quick links on the Detail View for easy access. To do so, click on Edit next to Favorites on the Detail View or alternatively click on Settings and then select Personalize and Edit Favorites. Select up to 6 reports and click Finish.
The buttons and links that are built into the program do more than take you back to the previous page -- they preserve important session information that allows the program to remember what state the previous page was in. If you use the browser's Back button instead of these built-in navigation elements, you may be returned to the Home Page or to a page other than the one from which you came.
No, however, you can use AOL or MSN service as your Internet access. Once you connect to the Internet, you must minimize the AOL or MSN browser and then launch Internet Explorer and type in the URL.
Make sure you have the right computer equipment and latest version of Internet Explorer. At a minimum, you will need a computer with Microsoft Windows 98 or higher. You must be using Microsoft Internet Explorer Version 6.0 with Service Pack 1. To check what version you have installed, simply open Internet Explorer, click on Help and then click on About Internet Explorer. You can download and install the latest version of Internet Explorer 6 from www.microsoft.com.
The search operators vary based on the search criteria field and let you narrow your search using Equals, Equals All, Not Equal, Minimum, Maximum or Between. Minimum means no less than as in a minimum of 3 baths or more and Maximum means no greater than as in a maximum price of $200,000. . If your drop downs are not visible, turn them on by clicking 'Show advance Search Options' on the bottom right.
All Open House information can be found in the SEARCH screen.
Once at MLS Search, click on the drop down on the top left and choose Open House Search and enter parameters.
Your Public and Private IDs are the same as what you are using today in Stellar, MLS Passport.
Usually these are your license # and password.
You can access MLXchange by typing in http://sef.mlxchange.com into Internet Explorer's address field. Do not type in the "www" beforehand. You must have Internet Explorer version 6.0 Service Pack 1 or higher to access MLXchange. Your MLXchange login (Public ID/Private ID) is the same as your Stellar login.
You can use AOL or MSN service as your Internet access. Once you connect to the Internet, you must minimize the AOL or MSN browser and then launch Internet Explorer and type in the URL for MLXchange.
Many of the advanced features in MLXchange, such as the multi-level sorting, filtering, thumbnail views, etc., use ActiveX technology, which is currently only available in Internet Explorer.
Launch Internet Explorer and type in the URL for your MLXchange site in the address field and log into MLXchange. At the MLXchange HomePage, click File on the Internet Explorer tool bar and then select Send.
Select Shortcut to Desktop. From that point forward, just click on the MLXchange shortcut instead of Internet Explorer when you want to open MLXchange.
Note: AOL users must still connect using AOL and minimize the AOL browser first.
Immediately.
For those who currently add listings, Listing Maintenance will be available in MLXchange beginning March 16. At the same time, Passport Listing Maintenance will be re-configured to launch the MLXchange Listing Maintenance function.
If the listing has already been added you will need to go back into Listing Maintenance to modify the listing. You must have access to Listing Maintenance to perform this task.
If you are in the middle of adding your listing you can simply click on the Map Property button and follow the steps 5-6.
You must call your association office to change your contact information that is displayed on the listing reports. All contact information is maintained by the association and then uploaded to MLXchange. You can, however, change the primary e-mail address within MLXchange that will then display in the ?Reply To? section of your e-mails. (You will still need to contact the association office to change your e-mail address that displays within the listing reports.) To change your primary email address, follow these steps:
Any search field may be added to any search template using the Quick Add to Search button located at the bottom of the Search Screen. After clicking, the Available Data Fields box will open and allow you to select the search field(s) needed. Click on each desired search field and then click on the Add button. This new search criteria field(s) will now appear at the bottom of the search template. Be sure and Save the Search if you wish to use it again. Alternatively, to create or modify search templates use the Action Bar and select Template Manager. This will allow you to define your preferred search criteria fields and place them in a specific order for easy access later.
You must call your association office to change your contact information that is displayed on the listing reports. All contact information is maintained by the association and then uploaded to MLXchange. You can, however, change the primary e-mail address within MLXchange that will then display in the ?Reply To? section of your e-mails. (You will still need to contact the association office to change your e-mail address that displays within the listing reports.) To change your primary email address, follow these steps:
You can modify any field column name on the Results Screen (grid view) by selecting Column Manager using the Action Bar and then click on the green arrow for Go. You must first, however, be using a personal column report (grid view) in order to modify the names. If you are using the system default RE1 Standard Grid, just use the copy feature and then click Finish. Select the new personal report you just created from the reports available and click on Change Field Format. You can then select and change the column names and alignment for each field desired. Click Done. Your new personal column report will be available on the Results Screen. Use the Grid drop down box to find your new report if necessary.
MLXchange sizes column width using best fit, which is based on the longest text in either a column name or field. The system then adjusts the total number of columns based on page width. Once you exceed the number of columns on a single page, the system will force a second page. End users can shorten the column names if desired by following the steps below. Resizing columns (Excel like) is not presently possible using pure browser technology. We will continue to re-evaluate this capability for the future.
Click on Settings in the upper right hand corner. Select Personalize and then Personal Defaults. Under Personal Selections find Results Grid and click on the drop down box to find your preferred report. Click Apply and from that point forward your preferred personal one-liner report (grid view) should appear as the default on the Results Screen.
You can customize unlimited personal one-liner reports (grid views) for easy access from the Results Screen. You can create or modify one-liner reports (grid views) from the Results Screen by selecting Column Manager using the Action Bar and then click on the green arrow for Go. You must first, however, be using a personal column report (grid view) in order to modify the columns. If you are using the system default RE1 Standard Grid, just use the copy feature and then click Finish. Follow instructions using Add or Modify Fields and place them in your preferred sort order. Click Done. Your new personal column report will be available on the Results Screen. Use the Grid drop down box to find your new personal column report if necessary.
Yes, you can select which menu or activity to load immediately after logging onto MLXchange and bypass the Home Page. For example you can select Search to be the start page or to start on a blank page. To do so, click on Settings and select Personalize and Personal Defaults. Under the Start Menu, select your preferred start page using the drop down box and then click Apply.
For brokers and office managers there is also an option called ?Office? Start Menu that allows broker and office managers to override the end users? Personal Start Menu settings. This is useful for setting up office computers to go directly into the Search to save time.
All contact information is maintained by the association and then uploaded to MLXchange. You can, however, change the primary e-mail address within MLXchange that will then display in the 'Reply To' section of your e-mails. (You will still need to contact the association office to change your e-mail address that displays on your active listings.) To change your primary email address, follow these steps:
Using Designer Tool, you can customize your reports to include your photo and company logo, or change the entire layout.
To change your personal information including your primary e-mail address and follow these steps:
Click on Settings from the Navigational Toolbar (this is located at the very top of the page) and select Personalize. Click Contact Information. Enter the new email address and then click Save.
Note: If you do not have the option to change this information you will need to contact your board or MLS association.
New Construction properties listed through the MLS may be flagged by our iCheck system due to the fact that the they usually don't have folio's. These cases are handled slightly different than conventional listings. If you are listing a New Construction and there is no folio as of yet, our MLS system requires that you modify your listing by gong to Construction Type and choosing NEW or Under Construction. You would also modify the field Year Built description and choose New from the list. These methods help our iCheck system to identify this as a New Construction so that your listing isn't flagged by the automated system again.
Condo Conversions listed through the MLS may be flagged by our iCheck system due to the fact that the Conversions usually don't have folio's. These cases are handled slightly different than conventional listings. If you are listing a Conversion and there is no folio as of yet, our MLS system, requires that you modify your listing by going to the folio field and entering the letters CONV and the date the property was listed. For example, a conversion being listed on January 1st of 05 would read: CONV01012005. You would also modify the field Year Built description and choose New from the list. These methods help our iCheck system to identify this as a conversion so that your listing isn't flagged by the automated system again. Our Goal is to ensure that our MLS Data is accurate and reliable and your cooperation in helping us accomplish that is greatly appreciated.
1. Click on Settings.
2. Click on Personalize.
3. Click on Agent Web Page Setup.
Be sure and review the Agent Web Site Tutorial at: http://www.mlxpro.com/training/MLX_Pro_Training_Intro.htm
Search engines use different approaches to search engine placement and some are on a fee basis. Most search engines use automated searching features called spiders to hunt for keywords on Web pages. They then rank the results based on how many times they find the chosen keyword on a page. To help consumers find you, you need to understand how they search the Web and apply keywords in your Agent Web Site found under Domain Setup > Advanced Option. You can enter up to 10 keywords or phrases separated by commas. Keywords can also appear in the text or within links in your Web pages. To identify keywords, think what words or phrases customers (your target audience) will use to describe your service and product. Again, marketing your Web site address is the key to leads.
Submitting information directly to search engines can be done directly or using third party companies, depending on your preferred search engines. Some are for free and some are fee based. For example, you can submit your webpage URL/domain name to:
Please do not submit your URL more than once a month. Multiple submissions of the same URL to some search engine could be considered spamming and therefore may ban you from being listed.
If you have an existing third party or company website, you can create a link on your MLXchange Agent Web Site. The easiest way to do this is to add text and the domain name (URL) on your Agent Web Site Home Page. Under Agent Web Page Setup > Manage your Web Pages. Under Section 1, repeat your contact information and add the following text: Visit My Website at: http://www.YourDomainNameHere.com. You must use http:// as part of your URL address to create a hot link. Alternatively, you can turn any text into a hotlink just by using the “Create Link” icon in the tool bar and then typing in the URL address.
By default this information is made available for the Private Client View Website. To turn this off, you will need to click on Tools, select Agent Web Page Setup and then Edit Page Content. From there you will need to make sure that you remove the check next to Show Calendar and Task items on Private Client View at the bottom of this section.
Some changes to pages may take up to an hour to update when viewing the site using the external address.
MLX Professional includes a domain name. The default prefix is your User ID followed by your MLXchange domain (URL) name. If you wish to customize the domain name prefix, click on Settings > Personalize > Agent Web Page Setup > Domain Name. Enter a prefix of your choice and select Save. Prefixes are available on a first come, first serve basis and can be modified at any time. (Note: If you own a branded domain name, you can use that as your primary domain name and redirect traffic to your Agent Web Site.) Remember, marketing your website Domain Name is key to getting leads.
You can use a branded domain name (e.g. YourName.com) to redirect customers to your Agent Web Site. You can put in a redirect address (your branded domain name) by going to Agent Web Page Setup, then selecting Domain name. From there you will need to click on Advanced to expand the Advanced information section of the page. You will then see an edit box that will allow you to enter your branded domain name. You must ask your domain registrar to redirect visitors from your domain to your MLX Professional Agent Web Site. (Your domain registrar is the company that sold you your domain name.) If you administrate your own domain, you must set up the redirection yourself.
Your company logo must be uploaded to the “Office Image” library in MLXchange by your designated broker or office manager. Images can be loaded by the office under Tools > Images > Office Images. The logo will then become available to all associates within that office. To select the logo for use in your Agent Web Site, the end user must select the office logo using Agent Web Page Setup. Go to Settings > Personalize > Agent Web Page Setup > Manage Your Images > Company Logo and click on the drop down box. Select your Company Logo so that it appears in the Image Box and click Save. (For reports, you can create/modify a report to include the logo using Designer Tool.)
Featured Properties can be added to the Home Page of your Agent Web Site as well as in a separate page dedicated to Featured Properties. To add Featured Properties, you must enter the ML numbers in your Agent Web Page Setup in the Featured Properties selection box found on both the Home Page and Featured Properties Setup. You can use Featured Properties to display not only your own listings, but also those within your own office (other office listings can be added with broker permission). On your Home Page, the Featured Properties are limited to Active Listings only. Under the Feature Properties Page, you can display both Active and Sold Listings in their designated sections.
Only your Active listings will automatically appear. If a listing status changes to Pending, Sold or Off Market, it will no longer appear.
A private web page link can be sent to your client via e-mail. To send this information, you will need to access the Client Manager, and then open the particular client. One of the options in the Action bar is “E-mail Private Link”. Selecting that option will allow you to send a client their Private link. It's a good habit to preview the Private Client Web Pages before sending the link to your customer, in case any changes need to be made. It's also recommended that you follow-up with your client to discuss the Private Client Web Page and suggest they bookmark the page for easy access in the future.
After conducting a search in MLXchange for your client, you can associate properties to your client from the Results Page. These properties will automatically appear on the Private Client Web site.
Once you have established your MLX Professional Agent Web Site or integrated the MLX Professional IDX and/or lead management tools into your third party website, leads will be captured within your MLXchange system and set off a series of events. In order to get traffic on your website, you must market your website by promoting your Agent Web Site URL address/domain name. Promote it on your business cards, e-mail signature, and other marketing material.
One of the features of MLX Professional is a more comprehensive client manager. MLX Professional actually lets you associate and store saved searches to a client for easy access from Listing Search or Clients by selecting the client. In the Listing Search, above the Saved Searches list is a drop down menu with the names of your clients. Upon changing the client, all the searches associated with that client will now be displayed. When no client is selected, the list will show only those searches that are not associated with a particular client.
The default e-mail signature when signing up for MLXchange still contains your original e-mail address. You will need to go to Settings > Personalize > Contact Information and view the E-mail Signature box. Change your e-mail address from within the E-mail Signature box and click Save. You may need to scroll down the edit box to see the entire signature.
When you log into MLXchange for the first time, you will be prompted to enter your e-mail address. If you have a branded e-mail address or one in which your customers recognize you by, you will want to specify your primary e-mail address for outgoing e-mails. You can specify which e-mail address you want to use with MLXchange when you are prompted to update your Contact Information. The system will default to your new MLXchange e-mail address. (If you use the new MLXchange e-mail address, your reply e-mails will go to your MLXchange Message Center, not to your primary e-mail address inbox.) If you wish your e-mail to go to your primary e-mail address, be sure to select primary e-mail address and click save. To verify or change your e-mail address go to Settings > Personalize > Contact Information.
MLXchange Professional includes an e-mail address that lets you receive e-mail within MLXchange. The benefit of the MLXchange e-mail address is that e-mails will be delivered directly into MLXchange and can be archived in your Client Manager. When you log into MLXchange for the first time, the system will prompt you to update your Contact Information, which includes your new MLXchange e-mail address. The system will automatically insert your User ID as the prefix for your e-mail name followed by your MLXchange domain name. You can change the prefix to something more memorable, such as your name or company name, before saving. The prefix cannot be modified once saved and prefixes are available on a first come, first serve basis. The system will default to your new MLXchange e-mail address for outgoing e-mails. To verify or change your e-mail address go to Settings > Personalize > Contact Information.
The mail merge feature of MLX Professional lets you send personalized e-mails to multiple recipients at once. This is similar to the BCC feature (recipients do not see that you sent the e-mail to multiple recipients).
The recipient’s salutation [Contact’s Salutation] will automatically appear in the e-mail text when the e-mail recipient receives your e-mail. The Salutation is auto-filled from your Client Manager, if you add the e-mail recipient from the client manager. If the recipient is not in your client manager, no salutation will appear or you can easily remove the [Contact’s Salutation], and type in the salutation.
The [Listing URL] will appear as an active link to the listing in the e-mail text when the recipient receives your e-mail. Do not remove or modify the [Listing URL].
Your e-mail signature [User E-mail Signature] will automatically appear in the e-mail text when the e-mail recipient receives your e-mail. You can add or modify your MLXchange e-mail signature under Settings > Personalize > Contact Information > E-mail Signature. Be sure and include your e-mail address, and Agent Web Site Domain (URL) in your e-mail signature.
If you or your clients experience problems opening MLXchange e-mails using AOL, this is a result of AOL's integrated pop-up blocking.
Solution: Turn off pop-up blocking or add MLXchange to exempted pop-up restrictions.
If your clients do not wish to turn off their AOL pop-up blocker, they can add the MLXchange related Web sites to an exempt list.
You can export your client contact information in a tab or comma delimited format. After selecting Clients, click on the Action Bar and select Export. Select your preferred export format (tab means tabs separate the exported fields and likewise for comma) and select Next then Headers and Next again. Select Save and direct the file to download to your Desktop. The file will then be located on your desktop. For novices, if you want to easily import the information into Excel, right click on the file, select Open With and then select Excel.
After selecting Clients, click on Details. Under Details, select Print. Under reports to print, select Client Labels and then click Ok. A list of standard Avery mailing labels will appear.