FREC has ruled that the following activities do not require a real estate license and may be performed by an unlicensed employee, secretary or assistant:
- Answer the phone and forward calls.
- Fill out and submit listings and changes to any multiple listing service.
- Follow up on loan commitments after a contract has been negotiated and generally secure status reports on the progress of the loan.
- Assemble documents for closing.
- Secure public information from courthouse, utility districts, etc.
- Have keys made for company listings.
- Write ads for approval of licensee and supervising broker and place classified ads.
- Receive, record and deposit earnest money, security deposits and advance rents.
- Type contract forms and Supreme-court approved leases (those leases approved by the Supreme Court for use by non-lawyers), for approval by licensee and supervising broker.
- Monitor licenses and personnel files.
- Computer commission checks.
- Place signs on property.
- Order items for repair as directed by licensee.
- Prepare flyers and promotional information for approval by licensee and supervising broker.
- Deliver documents and pick up keys.
- Place routine telephone calls regarding late rent payments.
- Schedule appointments for licensees to show listed property.
- Be present at open house to provide security, hand out materials (property brochures) and respond to questions that may be answered with objective responses gleaned from preprinted objective information.
- Gather information for a CMA (comparative market analysis)
- Gather information for an appraisal.
- Hand out objective, written information of a listing or rental.
- Drive a customer or client to a listing or rental.
- Give a key to a prospect.
Further, FREC has ruled: "An unlicensed individual may not negotiate or agree to any commission split or referral fee on behalf of a licensee".